Privacy Policy

Last updated: September 30, 2026

This policy explains what personal data Luminexis collects, why we collect it and how we protect it.

Data we collect

• Contact and order data: name, email, phone number and shipping address.
• Payment data: processed directly by our payment providers. We do not receive or store full card numbers.
• Usage data: pages visited and technical information collected by cookies and analytics tools.

Why we use it

• To process and deliver your order.
• To provide customer support and handle refunds.
• To prevent fraud and meet legal obligations.
• To send updates about your purchase. Marketing emails are only sent if you agree, and you can unsubscribe at any time.

Sharing

We share data only with service providers needed to run the business, such as payment processors, delivery companies, email services and hosting. We do not sell personal data.

Cookies

We use cookies to keep our websites working, to measure traffic and to improve our advertising. You can block cookies in your browser settings.

Retention and security

We keep data only as long as needed for the purposes above or as required by law, and we use reasonable technical measures to protect it.

Your rights

You can ask to access, correct or delete your personal data by emailing support@luminexis.online.